Diamond Coco

In the unlikely even that our products don’t meet with you expectations then we offer a full refund or exchange. Our fair go policy simply requires that the goods be returned within 14 days and that they are unworn and include all original documentations. Fair & Simple! Call 1300 230 430 should you wish to return goods so that we may issue you with a return authorization number. A refund or credit note will be issued without delay. Read More

To deliver the lowest possible price, very little of our huge diamond and jewellery inventory is kept in stock. To do so would result in considerable overheads and ultimately much higher prices. Instead, most orders will involve a diamond being imported from New York to our manufacturing workshop where it meets the gold or platinum component of your order. At this stage, your order is then set, re-sized, polished, rhodium plated and finally packaged ready to ship. If you are purchasing a loose diamond only, all diamonds are personally inspected before delivery. Once your order is ready to, it is dispatched by courier to your door. Each consignment is trackable and requires your signature for collection. In the event that you are not available to sign, then your order will be sent to the nearest Australia Post Office. Delivery usually takes 7-10 days. Read More

Speaking to Jeweller Magazine's Nick Lord following the collapse of Diamond Exchange, Anthony Hansen , the co-owner of Australian e-tailer Diamond Coco, implored the industry not to use Diamond Exchange as a pin-up for all online retailers: “I am appalled at what Diamond Exchange did to its clients but don’t tarnish us all with the same brush. I am deeply committed to customer satisfaction and in the quality of diamonds I sell,” he said. Online retailing is here to stay and so long as each company does it honourably and the customer is happy then all is good. We could all do without the Diamond Exchanges of this world.” Read More

Several romantic legends seek to explain the origins of our beloved Valentine’s Day. Some say the day has links to the feast of Lupercalia in ancient Rome, where young people paired up by drawing names from a hat. The feast was later renamed for St. Valentine, a Roman priest who put love before all else Read More

Though one never needs a special occasion to present fine jewellery, Valentine’s Day seems to cry out for a gift rich in romantic symbolism. And, of course, the perennial symbol of love is the beautiful, flawless diamond. Though diamond engagement rings are the number-one Valentine’s Day diamond purchase, there are dozens of diamond rings that deliver Read More